Sometimes a problem is so tricky that a telephone support session is not sufficient to help you with your problem. Therefore, we are using for some time a software that allows a remote connection to your computer, of course only with Your consent.

Download the "SOFTplus Fernwartung" tool.

Windows macOS

  1. Click on the image and save the file, then run the program (or run it directly) (The program is not installed just executed)
  2. Please tell us your ID and password and we can access your computer remotely.

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+41 41 763 30 88

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CH-6331 Hünenberg

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With us you can be sure that your data does not exist on any server abroad. Your data will only be stored in our data centers in Switzerland. Thus, they are protected by Swiss law - one of the strictest in the world.